Contact Us

We are a small team and read every message. The fastest way to get a response is email — we aim to reply within 1 business day.

Email

support@orionchime.com
Use this for general questions, account issues, privacy/data requests, and bug reports.

What to Include

To help us resolve your issue quickly, please include:

• The email address on your account.
• A clear description of the issue or question.
• Screenshots or error messages, if relevant.

Response Times

• General questions: within 1 business day.
• Account/security issues: within 1 business day.
• Privacy/data requests: within the timeframes required by applicable law (typically 30 days).

Other Channels

The old inventory checker domains will redirect to the iPhone Inventory Checker during the migration.

A Note on Apple Inc.

Orion Chime is an independent service and is not affiliated with Apple Inc. We cannot help with Apple Store purchases, Apple ID issues, AppleCare, or order status — please contact Apple Support directly for those.